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    Personal Information

    Personal information provided by customers will be used only for the purpose of communicating with the customer.

    Points of Note

    • Please note that it may take a few days to reply to your inquiry depending on the content of your inquiry or if it falls on a Saturday, Sunday, or holiday.
    • When setting up your email to receive emails from us, please make sure that you can receive emails from our support team ( by adding the domain name to your allowlist.
    • A confirmation email will be sent to you upon receipt of your inquiry email.
    • If you do not receive this email, your inquiry has not been received for some reason.
    • Please understand that we may not be able to determine the cause of problems that occur when using free email providers. Please note this in advance.
    • If the email address you have set is not appropriate, you may not receive a reply from our support.
    • Our reply will be sent to the individual who made the inquiry.
    • Please refrain from reprinting or secondary use of the email correspondence.
    • We are not responsible for any problems that may occur due to reprinting or secondary use.
    • By contacting us, you agree to be bound by the terms of this agreement.

    Contents of inquiry

    E-mail address(Required)
    Inquiry type(Required)
    Contents of inquiry(Required)

    About the handling of personal information
    Bushiroad Inc.

    The personal information you submit will be used to respond to your inquiry.
    In addition, the handling of personal information may be outsourced to the extent necessary to achieve the purpose of use.
    Regarding the personal information you have submitted, you can request notification of the purpose of use, disclosure of personal information, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties.
    If you would like to make such a request, please contact the following contact point.

    [Personal information inquiry desk]
    Personal information protection manager: Administration manager
    Email address:

    If you do not enter the required fields, we will not be able to answer your inquiry.

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